Meet the Team

Chuck Wilson, RPh

Chief Operating Officer

Company Performance and Growth Strategy

Mr. Wilson is an experienced pharmacy advocate and healthcare leader with 40+ years of industry experience. He earned his Bachelor of Science in Pharmacy from the University of Iowa. Mr. Wilson excels at building and managing robust pharmacy partnerships. His previous leadership roles of National Vice President, Support Operations, Health Mart Pharmacy at McKesson, and VP of Pharmacy Operations at Target, combined with his vast expertise in pharmacy benefit management, healthcare strategy, and network optimization, has been instrumental in driving the success and growth of the DelivMeds’ Pharmacy Network.

Vishnu Balu

Chief Financial Officer

Financial Planning and Value Strategy

Mr. Balu is a results- oriented leader with over 23+ years of progressive experience in corporate strategy, corporate finance, and M&A. He has a proven ability to deeply dive into functional financial business models with a strategic perspective of long-term value creation. In his previous leadership roles, Mr. Balu successfully led domestic and cross border M&A, SPAC-M&A, PE fund raising, Operating Model restructuring and functional finance transformations. He holds an AMP from Harvard Business School, MBA from IIM-Bangalore, and Rank Holder Chartered Accountant.

Brett Thompson

Chief Technology Officer

Architecture and Network Security

Mr. Brett Thompson has over 20+ years of experience managing, architecting, and implementing custom software products and solutions in healthcare, high tech, government, higher education, and SMB markets.  Mr. Thompson is also extensively experienced in network security and compliance, having undergone several SOC-1 and SOC-2 technical audits.  He has also worked on over 200+ integrations spanning across various healthcare sectors delivering technically proficient products and solutions.

Srini Kalla

Chief Information Officer

Digital Architecture and Information Strategy

Srini Kalla is an accomplished Chief Information Officer with extensive experience driving technology innovation and strategic IT leadership in the healthcare sector. His career includes key roles such as Vice President of IT at Optum, Principal and Senior Director at Elevance Health, and Director of Software Engineering at PMSI. Known for his expertise in digital transformation, enterprise architecture, and data-driven decision-making, Srini excels at leveraging technology to enhance operational efficiency and deliver impactful business outcomes.

Dr. Shafaat Pirani, PharmD, BCGP

Chief Clinical & Product Officer

Clinical Excellence and Healthcare Technology

Dr. Pirani has 10+ years of experience leading teams across all avenues of healthcare including interdisciplinary clinics, mail-order pharmacy, pharmaceutical supply chain, telemedicine, and digital health.  Most recently, he was charged with leading the business and product teams to create sustainable digital health programs and applications.  Dr. Pirani is a Board-Certified Geriatric Pharmacist and holds various certifications for medication therapy management, pharmacogenomics, and teaching/precepting with several prestigious universities across Florida.  He is an honorary member of Phi Lambda Sigma, and holds membership with APhA, AMCP, ASCP, and FPA. Dr. Pirani is committed to building patient-centric digital health solutions in a B2B2C model, creating value for all stakeholders across the healthcare continuum.

Pam Bernadella, RPh.

Vice President of Operations

Healthcare Operations and Optimization

Pam Bernadella is a highly accomplished professional with 35+ years of experience in the healthcare and pharmacy sectors. She holds a Bachelor of Science in Pharmacy from The Ohio State University.  In her previous roles at McKesson and Target, she developed an exceptional skill set including strategic planning, process improvement, team leadership, and operational efficiency. As the VP of Operations at DelivMeds, Pam plays a critical role in overseeing and optimizing the company’s day-to-day functions. Her focus on collaboration to drive operational success makes her an invaluable leader within the company.

Nikul Panchal, RPh, BCNP

Vice President of Sales and Business Development

Business Development and Strategic Partnerships 

Mr. Panchal brings 25+ years of expertise in leading teams in specialty pharmacy, community/retail, and radio-pharmacy operations.  His career focus has been leading strategic business development efforts with impactful revenue growth for all parties involved.  Mr. Panchal’s passion for integrating technology into the healthcare eco-system furthers his goal to improve the patient journey, which ultimately enhances the quality of life for one patient at a time.  A Board-Certified Nuclear Pharmacist, Mr. Panchal is licensed to practice in six states.  He received his bachelor’s degree in pharmacy from Drake University.

Dr. David Coury, RPh

Vice President of Business Development

Business Development and Pharmaceutical Strategy

Dr. Coury is a Business Development Executive with 25+ years of experience in the pharmaceutical and managed care sectors. Skilled in creating market access solutions for pharmaceutical manufacturers and optimizing formulary and utilization management for health plans and pharmacy benefit managers. Expertise in pharmacy services, supporting successful drug launches by mitigating payer coverage prior authorization requirements and maintaining patient medication adherence, including managing adverse events. Proven experience in growing revenue for two startup pharmacy service companies, achieving target valuations, resulting in two successful acquisitions.

Dr. Dominique Nguyen, PharmD

Pharmacist-In-Charge

Pharmacy Direction and Compliance

Dr. Dominique Nguyen, PharmD, brings 10+ years of experience as a pharmacist. He began his career in a community setting, meeting patients face-to-face, which inspired him to help more patients in the managed care setting as a pharmacy director for a Medicare advantage health plan.  As an account executive, Dr. Nguyen helped implement the savings program for hundreds of health plans, which saved millions of dollars in co-pays, increased medication adherence, and improved health outcomes.  Dr. Nguyen comes to DelivMeds as an experienced and compassionate pharmacist who is committed to providing excellent customer service and patient care.

Dr. Clinton Cronin, PharmD

Pharmacy Manager

Pharmacy Operations and Team Leadership

Clint Cronin, PharmD, is a dedicated Pharmacy Manager with a strong foundation in clinical and compounding pharmacy since 2020. He earned his Bachelor of Science in Microbiology and Molecular Biology from the University of Central Florida and his Doctor of Pharmacy from the University of Florida. Clint completed his clinical training at Advent Health and served as Clinical Pharmacy Manager for a compounding pharmacy for three years. His expertise in personalized medicine and patient care makes him a key contributor to advancing pharmacy practices.

Lauren Roby

Director of Marketing

Branding and Marketing Strategy

Lauren Roby is a seasoned marketing professional with 15+ years of diverse experience under her belt. With a Bachelor of Science in Marketing from the University of South Florida, Lauren has honed her expertise in both traditional and digital marketing realms. Over the years, she has immersed herself in various industries, and most recently to the pharmacy sector- particularly focusing on health technology and independent pharmacies. Her passion for innovative solutions fuels her creativity, allowing her to craft compelling graphic designs and captivating content that resonate with all audiences. With a knack for strategic thinking and a keen eye for detail, Lauren is adept at navigating the dynamic landscape of marketing to drive results and support each department at DelivMeds.

Stormi Arce

Product Owner

Product Growth and Development 

Mrs. Arce brings 20+ years of professional experience with a background in healthcare and technology.  As a pharmacy technician for over 15 years, she developed a strong passion for patient care as she nurtured her aptness for innovation.  Over the past several years as a product owner, she has combined her clinical expertise and technical acumen to bridge the gap between healthcare professionals and technology teams.  Her collaborations have resulted in the creation of various user-friendly mobile solutions that impact patient care, improving healthcare outcomes, and driving efficiency in healthcare settings. Mrs. Arce’s unique blend of experience as a pharmacy technician and product owner, coupled with her passion for superior patient care, positions her to add significant value to the DelivMeds team.

Jenny Delgado

Pharmacy Network Manager

Partner Onboarding and Implementation Management 

Ms. Delgado has 20+ years of professional experience in various healthcare settings.  Her passion for helping others guided her into a career in healthcare administration.  Her most recent experience involved managing multiple clinics at both the provider and patient levels.  Ms. Delgado was instrumental in establishing a pharmacy network with a cost-savings program that consisted of independent and enterprise pharmacies for the clinic.  Throughout her career, Ms. Delgado has refined her skills to deliver exceptional care and support, collaboration, and promoting a culture of excellence.  Her work ethic, unmatched dedication, and overall professionalism have provided her with the experience to grow and manage the DelivMeds Pharmacy Network.

Michael Santoro

Business Development Specialist

Client Relationships and Opportunity Development

Michael Santoro is an accomplished Pharmacy Sales Manager with 15 years of experience leading successful sales teams across Specialty, Retail, Compounding, Infusion, and Telemedicine Pharmacies. Known for his strategic leadership and ability to exceed sales goals, he has earned recognition such as the President’s Club and Golden Circle Awards. Michael’s deep understanding of the pharmacy industry and focus on fostering collaboration have made him a driving force in pharmacy sales growth and innovation.

John Santoro

Business Development Specialist

Client Relationships and Opportunity Development

With 15 years of experience as a Pharmacy Sales Manager, John Santoro has built a distinguished career while leading sales teams to success across Specialty, Retail, Compounding, Infusion, and Telemedicine Pharmacies nationwide. Known for driving growth and exceeding sales targets, John has managed both large and small teams, fostering exceptional performance in diverse pharmacy settings. A recognized leader in the industry, he is a proud recipient of the prestigious President’s Club Award and the Golden Circle Award, underscoring his commitment to excellence and results-driven leadership.